Fire Is Gold goes cashless. Together with Playpass, we'll make sure you can pay quicker and safer at our festival. No hassle with tickets or tokens, just one single tap with your wristband and you're good to go! Follow the steps below.
BEFORE THE FESTIVAL
- Create your personal account here. Top up your account with Flames, our Fire Is Gold currency, with credit card or Paypal.
DURING THE FESTIVAL
- You already topped up your account? Hand over your booking number at the entrance of the festival. You'll receive a wristband with the right amount of Flames you paid.
- You haven't topped up your account yet? You'll receive a wristband you can top up at the festival site.
Charge or recharge your wristband with flames
- Charge your wristband automatically with Paypal online.
- Charge your wristband automatically with your debit card online or at one of our payment kiosks, bars or mobile top-up points.
- Charge your wristband automatically with cash at one of our payment kiosks.
AFTER THE FESTIVAL
- Your account is linked to Paypal? Keep your wristband to request your refund and receive it within one week.
- You payed with cash or your debit card? Keep your wristband, enter your wristband code and IBAN number to request your refund. You'll receive it within one week.
The link to request your refund will be shared 48 hours after the festival.
Requests are only valid until 3 weeks after the festival.
The first 250 single ticket buyers will receive a Fire Is Gold tote bag.
Group tickets are available for groups of six.
Single VIP tickets are available for a VIP experience without booking a table.
Tickets for tables are valid for 10 people. The budget will be linked to the ticket buyer's ticket.
For more info, contact VIP@FIRE-IS-GOLD.COM